Next Gen Operations Director
Full Time • Frisco
Responsive recruiter
Benefits:
- 401(k)
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Wellness resources
JOB OVERVIEW
The Next Gen Operations Director provides collaborative, day-to-day support for TrailKids and PTSM, helping bring vision to life through systems, planning, and relational project coordination. This role helps move ministry initiatives forward and supports a meaningful, aligned discipleship experience for kids, students, and families.
SPECIFIC DUTIES:
Operational Systems, Data & Event Metrics
- Maintain clear, supportive tools that help staff in their ministry goals—calendars, planning guides, Planning Center, and metrics/data.
- Implement user-friendly processes that foster teamwork, reduce confusion, and equip staff and volunteers to lead confidently.
- Assist in tracking and evaluating event KPI metrics to help teams celebrate wins and inform them for future events.
- Champion the Data Team and Shepherd’s Dashboard to better care for our volunteers and monitor engagement
- Support the Next Gen Pastor by keeping a high-level pulse on the health of the teams
Project Management & Vision Implementation
- Partner with staff to create and manage planning guides that bring clarity and consistency across departments.
- Coordinate timelines and details for ministry-wide projects and events, keeping everyone informed and supported along the way.
- Work with the Next Gen Pastor to turn vision into action through simple, scalable systems.
- Help maintain success for shared ministry goals and assist in measuring progress along the way.
- Support the alignment and implementation of planning and strategy guides across Next Gen ministries
- Lead and support key Next Gen workgroups
Budget Oversight & Operational Support
- Support ministry leaders in managing budgets ensuring alignment with ministry events and priorities.
- Forecast SOPs and partner with the Operations Director to ensure they fit within budget
- Walk environments regularly and collaborate with ministries and Operations Team to ensure spaces are safe, welcoming, and “Sunday Ready.”
- Advocate and ensure operation tickets and maintenance are getting done while discerning priority of what needs to get done first.
QUALIFICATIONS:
- Aligns with Preston Trail beliefs and outward values (https://prestontrail.org/about/aboutus)
- Committed to our team values of Self-Leadership, Positive Attitude, Team Mindset, Healthy Relationships, and High Performance
- Highly collaborative team player with high relational and emotional maturity
- Must complete both the Employment Application and Assessment here within 2 business days of applying
- Proven project management experience with the ability to lead initiatives from planning to completion
- Strong administrative and organizational skills with an eye for detail and follow-through
- Ability to create and manage systems, schedules, and workflows in a fast-paced ministry setting
- Familiarity with church ministry operations and a passion for supporting the team behind the scenes
ORGANIZATIONAL RELATIONSHIPS:
- MINISTRY TEAM: Next Gen Team
- REPORTS TO: Next Gen Pastor
EMPLOYMENT CLASSIFICATIONS:
- Category: Full-time
- Hours per Week: 40-50 hours
- DOL Classification: Exempt
- Employee Class: Support
- Weekends Required? Yes
- Commissionable? No
Preston Trail Community Church
At Preston Trail Community Church, our mission is to help people find AND follow Jesus Christ. This clarity comes from an awareness of our mission, values, strategy, and measures. See more about our beliefs here.
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